In order to maintain requests and better serve you, Focus One Design has implemeneted a new Ticket system; for ALL requests.
Awesome inclusions have been made. Please make use of the features available to you. Every support request is assigned a unique ticket number which you can use to track the progress and your responses online.
SITE: http://69.195.124.67/~focusoo9/tickets
For ALL requests, including updates, questions and/or comments – please use this system. An official notice will go out soon…
A completely history of all your requests are kept online, and you can log in and view your messages. Should you have any questions, please feel free to get in touch.